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Orchard School Bristol

Online Safety

Online safety guide:

For more information and helpful hints about the most popular apps and services children use online please click here

Click here for the interactive document with handy links and tips

You can download our Digital Safety Checklist, here. We have also created a Digital Safety manifesto, which outlines our pledges for a safer internet. 

On this page, you'll find a list of useful websites which offer support and advice on how to stay safe online. You will also find some FAQs with some useful answers. If you have any online safety concerns, please speak to a trusted adult, for example your parents/carer or a member of staff at OSB. 

Useful websites

National Bullying Helpline - A coalition of organisations and individuals, working together to achieve our vision to: stop bullying and create safer environments in which children and young people can live, grow, play and learn. 

CEOP - Are you worried about online sexual abuse or the way someone has been communicating with you online? Send a report to one of CEOP's Child Protection Advisors.

Childline - Get information and advice on a whole range of issues affecting children and young people. 

Childnet - Top tips, competitions, blogs and advice to help you to use the internet safely, responsibly and positively. 

CBBC Stay Safe - Tips and tricks you'll need to stay safe online, beat the cyber-bullies and become a super-surfer.

Digital Literacy & Citizenship - free materials designed to empower students to think critically, behave safely, and participate responsbily in the digital world. 

Kooth - Free, safe and anonymous online support for young people. 

Off the Record - Off The Record (Bristol) is a mental health support and information service which provides counselling, group workshops, anti-stigma campaigns, creative therapies, LGBTQ+ networks and support, stress management workshops and community-based support groups for young people.

Snapchat Support - Tips and resources to help you stay safe while using Snapchat, including how to report a safety concern.  

Think U Know - A guide to online safety and safe surfing for young people. 

UK Safer Internet Centre - Games, quizzes, films and advice to help you get the most out of the internet while staying safe online. 

Young Victims - Young Victims’ Service is for young people from 8 to 18 who need help and support having been victims of crime and/or anti-social behaviour.


How do I set a strong and secure password? Passwords should be at least eight characters long, and should contain a mix of upper and lower case letters, numbers, and symbols. Your passwords should be different across each of your accounts.

How do I check if my account settings are private? The way you set your privacy on each app can vary, so the Safer Internet Centre provides useful guides for you to find out how to check your privacy settings for each app, here. 

How do I block, report and delete someone? The way you can block, report and delete someone varies across each app, but the Safer Internet Centre provides useful guides for each app which tells you how to do this. Just click on the relevant app.

I've seen something that concerns me/upsets me online, what should I do? You should report this to a trusted adult straight away ... this might be a parent, carer or school teacher. It is important that you keep any evidence of the offence (by taking a screenshot) and block, report and delete/unfriend/unfollow the account.  

I've been asked to meet up with a new friend I've met online, is it safe for me to go? Do not meet up with anyone you've met online without your parents or carers knowing, or without a trusted adult present. If you are being pressured in to meeting up with someone on your own, then tell a trusted adult immediately.